All purchases come with free shipping from the warehouse to you. We have warehouses around the country to ensure that your products get to you as quickly as possible. Orders processed by 3 PM EST ship the same day and orders received later ship within one (1) business day. Some items may take a little longer (approximately three to five business days. Your products will be shipped through a standard parcel company, such as FedEx, USPS, or UPS. You should receive your order within one (1) to ten (10) business days.
Our primary concern is to make you fully satisfied with every item purchased from www.plantbasedpros.com. If you are not happy with an item that you purchased then please Contact Us and provide details about the item you would like to return. We accept returns of all products, within ten (10) days of receipt, for exchange or refund.
Items must be in unopened and unused condition. A return address will be provided to the customer to ship the return to.
We will pay the return shipping costs if you receive the wrong item as a result of our error. If there is any other reason for an exchange then you will be responsible for the return shipping costs.
You will receive an email once we receive and inspect your return. We will also notify you of the status of your refund. Once your refund is processed then a credit will be applied to your credit card.
If you decide to cancel your order before it ships, then please Contact Us immediately. Your order will be canceled and you will receive a full refund.
If your order has already shipped then please follow the return policy.
We typically have accurate inventory counts, but there are rare occasions when a product is on back-order. If this is the case, then we will email you with the updated delivery date. We will also give you the option to continue with the updated shipping date or cancel your order. Please Contact Us before ordering an item if you would like to confirm the availability.
You will not be charged a sales tax on your order.