If you find the exact same in-stock item on a website with a lower TOTAL price than ours, we will meet or beat their price, provided the following conditions are met:
- The price you find MUST be verifiable at a competitor’s web site through a URL address. Verbal and emailed prices from competitors are unable to be considered.
- The item must be new, identical, and immediately available (in stock) as the one offered on Plant Based Pros based on the manufacturer’s item code. If the item codes do not match then we will be unable to consider the request.
- We will compare all elements of the competitive offer when evaluating the lower price. This includes any shipping cost, taxes, promotional giveaways, and the cost of any additional items that may be included.
- Promotions such as rebates, buy one get one offers, and store-wide sales are not eligible.
- Website must be an authorized retailer of product.
- After your order has been placed, we cannot change your order total to a lower price found on a competing site.
The Guarantee does not apply to the following:
- Free items, pricing errors, mail-in offers, items that are advertised as limited-quantity, out of stock, open-box, clearance, refurbished/used items, auction listings (e.g. eBay), or any items sold below cost including shipping.
- We reserve the right to deny a price match if we would sustain a loss by accepting the sale.
Please contact us to submit your request. Once the you have provided us with the competitor’s price and URL we will get back to you as soon as possible.